Report abuse. Hi Kevin, Let's install the Bluetooth driver using device manager and then check if it works. a: Press Windows key + X. b: Then click Device Manager. c: In Device Manager window, expand categories and locate the device that you wish to update the driver for. d: Then right-click on the device name and select Update Driver Software.
17 R5, Bluetooth failure. Hi all, First time dell/alienware (had it 12 days) user here. Overall I am very impressed with my laptop, except for the persistent failure of the Bluetooth device. The Bluetooth on the laptop will frequently fail, with the following results. Device manager claims all Bluetooth Devices are disconnected.
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msi laptop bluetooth not working